All orders recieved before 11.00am are dispatched the same day.
We use Australia Post as our preferred shipping method and offer flat rate delivery of $10.00.
Expect your delivery to arrive within 7 days of ordering.
We take care with wrapping and boxing your order for shipping, should there be any issues with damage during transit, please contact us within 24 hours of receiving your order. Sorry we cannot accept exchanges on any goods purchased from our website for change of mind.
Collection of your personal information
There are many aspects of the site which can be viewed without providing personal information, however, for access to future The Tea Cake Company customer support features you are required to submit personally identifiable information. This may include but not limited to a unique username and password, or provide sensitive information in the recovery of your lost password.
Sharing of your personal information
We may occasionally hire other companies to provide services on our behalf, including but not limited to handling customer support enquiries, processing transactions or customer freight shipping. Those companies will be permitted to obtain only the personal information they need to deliver the service. The Tea Cake Company takes reasonable steps to ensure that these organisations are bound by confidentiality and privacy obligations in relation to the protection of your personal information.
Use of your personal information
For each visitor to reach the site, we expressively collect the following non-personally identifiable information, including but not limited to browser type, version and language, operating system, pages viewed while browsing the Site, page access times and referring website address. This collected information is used solely internally for the purpose of gauging visitor traffic, trends and delivering personalized content to you while you are at this Site.
From time to time, we may use customer information for new, unanticipated uses not previously disclosed in our privacy notice. If our information practices change at some time in the future we will use for these new purposes only, data collected from the time of the policy change forward will adhere to our updated practices.
Accessing Your Personal Information
You have a right to access your personal information, subject to exceptions allowed by law. If you would like to do so, please let us know. You may be required to put your request in writing for security reasons. The Tea Cake Company reserves the right to charge a fee for searching for, and providing access to, your information on a per request basis.
Call: 0428 101 690
The Tea Cake Company,
PO Box 428,Hamilton,Vic 3300, AUSTRALIA